Easy to order on line and a really beautiful wreath. Lovely, friendly staff when i called with a question.
Customer Reviews
Check out what our wonderful customers have to say! 🌸 We absolutely love hearing your feedback—your reviews not only brighten our day but help us grow and deliver even better experiences. Whether it’s a bouquet for a special occasion or just because, your thoughts mean the world to us!
Customer Reviews
Overall rating: 4.9 / 5 from 531 reviews.
Easy online ordering platform. Excellent communication, and absolutely stunning arrangment! Just wow!
Lovely flowers, helpful staf - thank you
When my friend received the flowers, they were beautiful and she was very happy with the arrangement and the beautiful colorful blooms. Highly recommend Lily West, I ordered them online and had no issues.
Thank you as always, beautiful flowers, easy ordering online and delivered perfectly! Made a special friend’s day!
Very quick response and delivery and did the best they could with the prompt I gave
My friend absolutely loved her floral arrangement for her 70th birthday. I appreciated receiving a text with a photo of the flowers. It was the first time using this florist and I’ll definitely use them again!
The recipient was so thrilled and blown away by the flowers and treats!
My arrangement was beautifully made and customisable to exactly what I was looking for 🌸 The blooms lasted so well!
One of the best I’ve ordered very happy with them! One feature of your experience I did enjoy and appreciate was receiving a picture of the orders when they were ready. As a bloke ordering them and working away most of the time I never actually see what I’ve even ordered. Thank you
Thank you for creating such a beautiful wreath for our aunt’s farewell. The flowers were fresh, elegant and put together with care. It brought comfort to our family and we couldn’t have been happier with it. Highly recommend your beautiful work.
Lovely arrangement of flowers
Such a beautiful bunch of flowers! And well received!
Lilly West always do such a beautiful job and the communication for the delivery is incredibly professional. Thank you.
Wonderful. These photos were taken nine days after the flowers arrived.
Thank you this brighten my friends day (after losing her brother) friendly and prompt service. Very happy. Will use again.
Excellent, prompt service and delivery.
Thank you for a lovely bunch of fresh flowers for my daughter , she loved them .
The flowers are stunning! Well-arranged and look just like the photo. The florist sent photos ahead of delivery which is a nice touch. Delivery was prompt and the customer service at Lily West is excellent.
Delicious
Beautiful as always - thank you
Beautiful bunch of flowers with quick and friendly service!
Thank you for helping create something so beautiful . Highly recommend Lily West for their compassion, professionalism, and lovely arrangements.
My mum loved getting these flowers for her birthday. They looked gorgeous. Thanks Lily West.
I loved the attention to detail from the wrapping to the message card.
Store owner replied: Thank you for your lovely review x
My wife loved them!
BAE Extra Large Vase Arrangement
Store owner replied: Thank you for your lovely review xx
I would like to commend you on the beautiful flower arrangement that I ordered online through you last week. It is always difficult to order online or by phone as you often are disappointed by the end result bur your bouquet was absolutely awesome so thankyou so much.
Store owner replied: Thank you so much for you lovely review xx
Thank you so much for such an exceptional arrangement. My aunt was thrilled with it.
Store owner replied: Thank you for your lovely review x
Absolutely beautiful flowers!! Thank you so much. I did write a note to go in the card but the card arrived blank… so it took the recipient a bit of guess work to figure out who they were from. However the flowers were amazing, thrilled with them, just wish the card had been written. X
Store owner replied: Thank you for your review! we will pass this feedback onto our team x
So much fun! Highly recommend!
Store owner replied: Thanks for your lovely review, we enjoyed helping everyone create their beautiful wreaths x
The best afternoon would love to do more crafty things at Lily West !!
Store owner replied: Thank you so much, we loved having you, see you soon!
“My friend and I had a wonderful day and absolutely loved what we created. The staff were so engaged and helpful, and the floristry supplies available were plentiful. We’ll definitely be adding this to the agenda again next year! 🎄🎄🎄
Store owner replied: Thank you so much for your lovely feedback xx
Value for money, excellent service, delivered on time, quality flowers. The perfect size.
Store owner replied: Thank you for your lovely review x
Absolutely beautiful flowers, what I picked online was exactly what I picked up. Great quick service, definitely recommend and will use again. Thank you
Store owner replied: Thank you for your lovely words x
Quick, simple purchase and delivery. Really liked that I received a picture of the flowers that were delivered.
Store owner replied: Thank you for your lovely review x
It's our second time ordering flowers from this florists. Again, we couldn't be more satisfied. The receiver was also happy. Thank you.
Store owner replied: Thank you for your lovely review x
Lilly West provide such beautiful arrangements and professional service. Thank you so much!
Sorrento - Spring 2025 Ceramic Jar
Store owner replied: Thank you for your lovely review x
Beautiful bunch!
Store owner replied: Thank you for your review!
Gorgeous and fresh flowers. Highly recommend. I ordered a pastle Mason jar for a work colleague and everyone commented on how beautiful and fresh they were. You wont be disappointed ordering from Lilywest
Store owner replied: Thank you for your lovely words x
My friend love the plant.
Store owner replied: Thank you for your lovely review x